Is All This “Touchy-Feely” Stuff Really Important?
The science of Human Factors probably started in ancient Greece. Evidence indicates that in the 5th century BC Greeks used ergonomic principles in the design of their tools, jobs, and workplaces. During the First World War, the need to optimize factory production and to assign thousands of recruits more effectively to military duties drove the need to research a new field; Ergonomics. The Second World War produced sophisticated equipment that was making demands on operators' cognition, decision-making, attention, situational awareness and hand-eye coordination never before seen. These requirements of operators became key in the success or failure of a task and were easily surpassing human capability to operate it with maximum effectiveness. The worst disaster in aviation history was when two wide-body airliners collided in Tenerife during 1977. This was almost entirely attributed to a series of deficiencies in the application of Human Factors. The recognition that basic Human Factors education was needed throughout the aviation industry led to various approaches to formal training in different countries. A 1976 agreement between the United States’ FAA and the National Aeronautics and Space Administration established a voluntary, non-punitive and confidential reporting system called, Aviation Safety Reporting System (ASRS). This constituted official recognition that adequate information for analysis of human behavior and errors in human performance is best obtained by eliminating the threat of punitive action against the person making the report. By 1989, over 110,000 reports had been received by ASRS, the system had issued nearly 1,000 alert bulletins and over 1,500 special studies had been made. Similar programs are established in Canada, the United Kingdom and Australia. Crew Resource Management training is required by the FAA Safety Inspectors Handbook, Order 8900.1 and ICAO Annex 6. A specific curriculum for a pilot to be considered qualified in Human Factors is found in the United Kingdom’s CAP Publications #719 and #737.
Fatigue Risk Management System, FRMS
Fatigue Risk Management System is defined by ICAO as "a data-driven means of continuously monitoring and maintaining fatiguerelated safety risks, based upon scientific principles and knowledge as well as operational experience that aims to ensure relevant personnel are performing at adequate levels of alertness". In other words, it's not just about the hours flow and on duty. We can provide the academics and explination of current scheduling requiremetns for your crews. Any FRMS needs to have thes pieces for adequate complinace and operational scheduling.
A Half-Day customized HF or FRMS is available. Initial Human Factors training (including Fatigue Risk Management) usually takes 1-Day, depending on previous experience and familiarity with the subject material. Please email us (via the contact form on the right side of this page) to discuss your specific requirements. We can provide you with a detailed cost estimate, standard rate sheet and course outline for your budgeting decisions.